Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Domestic Orders: Estimated delivery time is 3–7 business days.

• International Orders: Estimated delivery time is 7–15 business days, depending on the destination and customs clearance.

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or high order volumes.

Shipping Charges

• Shipping charges are calculated at checkout based on your location.

• Free shipping may be available during promotions or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or additional charges caused by incorrect or incomplete addresses.

Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review your request and provide an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.